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Forum Progress Report

mzimmermann's picture
mzimmermann

Thank you again for your continuing patience as we work to address  your concerns about the new forums. Hopefully you saw Our Apologies post last week.

This week, in addition to launching House & Home Online TV, we have been working to fix some challenges that you have  identified. For example, we relaunched the photo server, so hopefully you will experience no more challenges posting photos that are visible as pictures within the post, rather than attachments. (Old posts prior to the forum move will remain as attachments, however, and some images before the fix on November 9th may need to be posted again.) If you are still experiencing challenges with photos, please let us know with an email to forums [at] hhmedia.com.

Design
Our online designer, Ashley, is already working on a redesign of the font and other visual elements which you recommended. If you have some suggestions that you haven't posted yet, please be sure to do so— she'll be posting here in the Tech forums shortly, asking for further feedback. That way we can develop a visual solution that takes everyone's comments into account, but also works with the rest of the houseandhome.com experience.

Log-In & Speed
As for the log-in issues, please let us know if you have any problems. There are no longer two sets of users for forums and you should be fine using your email or username to login. You can now edit your profile. The servers have been working well so we hope that you're no longer experiencing slow speeds while in the forums. Please let us know at forums [at] hhmedia.com

Once again, we'd like to apologize for the service interruptions last week. We value this community and are working to improve your experience online. We will continue to update you on our progress and, as always, welcome all of your suggestions.

All the best,
Mike Zimmermann

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mzimmermann's picture
mzimmermann

You should be able to click on any of the individual forums (decorating and design, H&H Online TV, etc.) and see a list, whether you are logged in or not, and regardless of if you've read them before. My developer has suggested perhaps you clear your cache... and if I could ask you which forum you're not allowed to post a new thread in?

Mrs. Peacock wrote:

How can I get rid of the 'mark all posts as read' option.  I clicked on it and now I can not see any posts that do not have new comments on them?

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