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late issues

Shari's picture
Shari

The last issue said the November issue would be on stands October 15. I thought subscription holders received the magazine before that date. I do with other mags I subscribe to. I had planned to sit on a rainy afternoon and enjoy the next issue and now I will have to wait until at least the 20th. I'm just wondering if I am the only one who always receives my issue late?

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MamboGirl's picture
MamboGirl

I think I would save so much money if I were to subscribe to H&H since I buy it religiously every month, but as soon as I see it in the store, I need to buy it! I know myself, I wouldn't be able to wait until it's delivered!

Rosehip's picture
Rosehip

I have always received my issue before it hits the news stand, and I waited a couple of weeks before contacting H&H by email. They agreed to send me a replacement copy and of course, the next day, the original one was in my mailbox. I agree, it was definitely worth the wait. Sarah Richardson's country home is exactly the kind of look I love. I'm looking forward to the special on HGTV on Nov. 30 that showcases this guest house.

guppy's picture
guppy

I am still waiting for my November magazine too. I was very discouraged today when I saw the new issue on the rack while shopping. Hopefully it will come soon.

Anonymous's picture
Anonymous

It came, it came!!! I just got home from work. When I called home this morning to ask my husband if the mail came (he is a teacher and was only home because he was on an inservice today) he said yes and the magazine wasn't there, but the mail that was in the box was from last night - you know when they drop the flyers in your mailbox.... I got home tonite and lo and behold there it was!!! I'm so happy I could... well, do one of many things, but right now, I'm going to buy a small bottle of wine. Hubby is off to a hockey tournament tonite), and now I have the whole evening to myself! You couldn't ask for better timing.... Friday night, glass of wine, new House and Home magazine... Yep, I'm excited! :-)

Anonymous's picture
Anonymous

Hi Jody, thanks. I didn't get my October issue until the first week of October (about the 4th or 5th of the month).... and when I spoke to your customer service on ... I think about the 25th of September or so) they were very apologetic and offered to send me another one (which they did, and I received that one before I received my regularly scheduled one), or offered that I may buy one and they'd add one on to the end of my subscription. They were extremely helpful and very nice to deal with.

If I have not received it by Monday at the latest, I will call them again... :-) Thank you for thinking of me.

I saw the mag on the stand at Chapters this afternoon, and I came so close to picking it up and looking through it, but I was strong!! LOL patience is not only a virtue, it's a painful experience....hehehe

Jody's picture
Jody

I recommend that you call 1-800-559-8868 to see if they can help you with this problem.

Good luck!

Anonymous's picture
Anonymous

It's October 24th and still haven't received my November issue... I'm so sad!!! I might cave and go buy it... :-(

Has anyone else NOT received theirs??

Anonymous's picture
Anonymous

I still haven't received mine. But my October issue was 2 weeks late, so I'm anticipating a late arrival. I'm intentionally avoiding my fave mag haunt... hehee

Shari's picture
Shari

I guess we just have to plan on a week after it comes out on the store shelves. Now I will go and dream....

Anonymous's picture
Anonymous

For you Michy!

hahahahahahahahahaha!!!! :-)

michy's picture
michy

...came in this morning's mail. Can't wait to spend the day pouring over it!

Kate's picture
Kate

this morning's mail.

Anonymous's picture
Anonymous

Me neither! :-( But I'm patient... good things come to those who wait
...

My October issue didn't come til October 2nd or 3rd so I am tryin gto be very patient!

Shari's picture
Shari

This is so disappointing. Especially as it is pouring rain and a good day to sit down and enjoy the issue.

Shari's picture
Shari

I subscribe to three other mags and I do get them before they appear on the stands - so I do not think it is a postal problem. I do enjoy reading the mag once I get it and in my mind now I just expect to receive it a week or more later than the date suggested in the last issue. Anyway now I know it is not only me - back to decorating!

Dawn's picture
Dawn

Personally, I find mail moves a little slower since September 11th. I'm sure mailing has been slowed-up just a bit at least with security measures for all shipments, including that of our favourite magazine. I'm sure the postal system does the best it can, though, under the circumstances.

michy's picture
michy

The last issue arrived quite late... and I still haven't received the new one. I'm sure they used to be delivered to my home before they heit the news stand. I check the mail box every day hoping though. Hopefully Monday, but I wish it was here for the weekend!

Anonymous's picture
Anonymous

You are not the only one. Octobers issue didn't get here til the 1st of the month. They sent me a replacement copy in case mine got lost. They're really great about that. But i understand how you feel :-) I'm hooked! hehehe

Jody's picture
Jody

We are very sorry to hear that you haven't received your November issue
just yet. This could be something as simple (and frustrating!) as a delay
with the post office, but if you would like to contact our Circulation
Department to look into it, please do at 1-800-559-8868 or 416-593-0204.
Thank you for your patience and we hope you get your magazine soon!

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