Sears comes through again and is replacing my oven that is not working properly. I told them that using it half way was not an option and they agreed and said they will replace it and it is being shipped and installed on Oct.28. I also asked them if this Kitchenaid has the same problem what then and they assured me that it will be replaced with a different brand if the second one doesn't work. They claim it is not getting enough air circulation but it is installed to their specs. They have been great and have called me several times to set up the replacement. Good old Sears sure glad I bought from them now if I had only done the same for my blinds wouldn't have had so much trouble oh well live and learn.