Well we have just been stood up for the fourth time by a retail company since February. First at the home show in Toronto, three companies we were interested in for various home renovations took down our name and phone number and they ended the conversation with "As soon as we get back to the office we will be in touch." We are still waiting. And most recently a tv company told us he would come over last night to change our television services. We haven't heard from him. In January someone came from a window company, took detailed measurements of all our windows. We are still waiting for a quote, despite my husband phoning to remind him. Do these people want business or not?