When we got our new dog Carbo, I wanted to try out a vet for him that a friend of mine recommended. Well, I think we finally have a winner!! We've been in to see this vet at least 6 times since about mid-November, and I'm SO happy with him. He's treated Carbo so well, and has really gone above and beyond to help him. The lab in the U.S. that made Carbo's allergy serum before won't ship it to Canada. The vet called a number of labs in Canada and the U.S. till he found one that can make Carbo's allergy serum and ship it here. He takes a lot of time to explain things -- he's even called at 9:45 on a Tuesday night and sends e-mails on the weekend to answer our questions and provide information. I also like the atmosphere at the vet clinic. All the vets come out to the waiting area to greet the pets and owners and bring them into the exam rooms. At the other vet we've been going to, a receptionist brings you into a room and then somebody comes in to talk to you about your pet, then you finally see the vet. What's up with that!? And they really seem to push you to spend a lot of money to get all sorts of tests and things done. This new vet isn't pushy and doesn't force anything on us. He seems to really love what he does and to genuinely care about Carbo. I just get a really good vibe from him, and I like him a lot. Which is a good thing, considering how often Carbo goes to the vet!!
I sent the vet an e-mail yesterday to thank him for everything he's done for Carbo, and to let him know that I'd like to bring our other pets to him as well. I had a reply back from him in about half an hour. The guy must REALLY be devoted to his job if he checks his work e-mail on the weekend!!!!